Jovexa Move Community Guidelines
Jovexa Move groups are for walkers and runners to motivate each other, share progress and plan activity together. Keep it friendly and about moving. Jovexa Move is only for adults aged 18 or over.
1. Be respectful
- No harassment, bullying, threats, intimidation or encouraging anyone to harm themselves.
- No hate speech: nothing that attacks or demeans people for their race, ethnicity, nationality, religion, caste, disability, illness, age, sex, gender identity, sexual orientation or veteran status.
- No sexually explicit or suggestive content, and no unwanted romantic or sexual approaches.
- No violent, graphic or shocking content, and nothing that promotes violence or terrorism.
2. Be honest and safe
- No spam, scams, pyramid schemes, selling, trading points or vouchers, or advertising without our permission.
- No impersonation of other people, organisations or Jovexa Labs staff.
- No personal information about others (addresses, phone numbers, photos of documents, home locations or routes), and be careful with your own.
- No dangerous challenges, and no health or medical claims presented as advice.
- Nothing illegal: no drugs, weapons, gambling or content that breaks the law where you live.
- If you meet group members in person, meet in public places and tell someone where you are going.
3. Child safety standards
Jovexa Labs has zero tolerance for child sexual abuse and exploitation (CSAE).
- Jovexa Move is for adults only. Accounts of people under 18 are deleted.
- It is forbidden to post, share, request or link to child sexual abuse material (CSAM), or any content that sexualises minors, in any form, including drawings, AI-generated or edited images, text and jokes.
- It is forbidden to groom, entice or solicit minors, to sextort anyone, to traffic people, or to use Jovexa Move to contact or arrange to meet a minor for any sexual purpose.
- When we find or are told about such content or behaviour, we remove it, permanently close the accounts involved, preserve the information the law requires, and report it to the appropriate authorities, including the National Center for Missing & Exploited Children (NCMEC) and the competent national authorities, such as the Philippine National Police and the Inter-Agency Council Against Child Pornography in the Philippines.
- We cooperate with law enforcement investigating child sexual abuse and exploitation.
- Child safety contact: support@jovexalabs.com (subject "Child safety"). Reports are handled with the highest priority.
If a child is in immediate danger, contact your local emergency services first.
4. How to report and block
- Report a message: open the message's menu (⋮) in a group and choose Report, then pick a reason, including Child safety. The author is not told who reported it.
- Block a person: open one of their messages' menu and choose Block. You will no longer see their messages in any group. You can unblock them under Groups → ⋮ → Blocked people.
- Leave a group at any time from the group's menu.
- By email: write to support@jovexalabs.com with the group name, the username and what happened.
5. How we moderate
- Our moderators review reported messages. A message reported by three different people is hidden automatically until a moderator decides.
- Moderators can hide messages and whole groups, and suspend or close accounts.
- Depending on how serious a breach is, we may remove the content, suspend the account, or close it permanently. Child safety breaches always lead to permanent closure and a report to the authorities.
- If you think we got a decision wrong, write to support@jovexalabs.com.
6. Contact
Jovexa Labs · jovexalabs.com · support@jovexalabs.com